11/25/2023 0 Comments School dude![]() 6453 – handles the administrative duties in the office including scheduling for the Director of Facilities and the Director of Construction. Jennifer Prunier – Administrative Assistant – Ext. She handles most of the day-to-day work in the system and can address both administrative and requester issues. 5131 – should be your first point of contact for SchoolDude and work order questions. Yvette Rutledge – Customer Service Coordinator – Ext. We are here to make your repair requests as simple as possible. If you have any other questions, please email us at Customer Service Center is the hub of the WPI Facilities Office. Work orders for emergencies should NOT be communicated via email.įor additional information, please see our Emergencies page. During non-business hours (between 5pm and 7am Monday through Friday and on weekends), please contact Campus Police at 50 or 50. Emergency Repair Requests:Įmergencies should be called in to the Service Center staff at 50 during normal business hours, and a work order should be created in SchoolDude by the caller or their department’s administrative assistant. If there is a desire for the work to be done sooner than our staff can get to it, the work can be contracted out at the requesting department’s expense. Because of the high volume of necessary repair requests that go through the Facilities office, requests such as furniture assembly, painting for aesthetic purposes, and other cosmetic upgrades will be lowest on the priority list. Please contact Yvette Rutledge at any questions about accessing or using SchoolDude.įacilities performs maintenance and repair of existing university-owned facilities. They will enter a work order if one is needed. Requests related to an event should be directed to the Events Office first. Students living on campus should contact their RA with any issues regarding their Res Hall. Our solutions automatically notify end-users about the status of their request.To avoid duplications, we ask that all work order requests go through the department administrative assistants. Brightly’s cloud-based platform simplifies customer communication. Multiply that by your hourly wage and you’ll likely see a cost savings in excess of 10x the software subscription cost. Our clients report that this saves 30 minutes to 1 hour per work order cycle. Brightly’s solutions can be accessed 24x7, from anywhere there is internet access. You need the technology that can move with you. ![]() Expensive, time-consuming client server solutions cannot compete with our cloud-based model. SchoolDude and the Brightly suite of products is the #1 solution in educational enterprise asset management. ![]() Our clients save an average of 70-80% over 5 years compared to other systems. Brightly removes the hassle of dealing with servers, strained IT resources and maintenance fees. More than 7,000 public and private schools, colleges and universities have selected Brightly. The best run schools are using Brightly SchoolDude products.The advantages of SchoolDude and Brightly for your institution are numerous: Our cloud-based tools help you do the best work of your life, creating a way for you to transform your institution for the better while making more data-driven decisions. We provide K-12 schools, private and independent institutions, and colleges and universities with the future of asset and operations management, empowering them to work smarter, faster, and more efficiently and economically. With Brightly, we're your organization's partner – providing valuable insights into your operations to help you find a better way to work. That's not easy to manage.įor over 20 years, it's been our mission as SchoolDude, then Dude Solutions and now Brightly to help schools create better learning environments and brighter futures. When it comes to your operations, you not only have to make sure the work gets done, but that it gets done within budget and supports the learning environment you're in charge of. Schools and institutions face a lot of responsibility today, from making decisions about the future of their students and staff to balancing industry policy changes and fiscal responsibility. We had a vision to make operations easier and more efficient while empowering that all-important person in every organization whose work is often unseen and unsung. Back in 1999, Brightly began as SchoolDude, a company with a funny name but serious mission: to revolutionize maintenance and operations in educational institutions with user-friendly, cloud-based software.
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